Contact Us

farlavo™ Customer Care

How Can We Help?

Have a question about a product, vehicle fitment, an existing order or general store information? Contact farlavo™ using the details below or send us a message through the contact form.

Customer Support Directory
Email service@farlavo.com Phone +86 131-3214-5610

What Can We Help You With?

Including the relevant product name, order number or vehicle information in your message can help make your request easier to understand.

01

Product & Fitment Questions

Questions about a product, specifications, intended use or whether the information shown matches what you need.

02

Existing Orders

Contact us about an order you have already placed, including order details, changes or general questions about your purchase.

03

Shipping & Tracking

Questions about shipment information, tracking details or delivery-related concerns associated with an order.

04

Returns & Order Issues

Contact customer support before returning an item or when reporting an incorrect, damaged or otherwise problematic order.

Send a Message

Tell Us What You Need Help With.

Provide as much relevant information as possible so your request can be reviewed with the correct context.

For an existing order, including your order number and the email address used at checkout can help identify the purchase.

Before You Contact Us

A few simple details can make it easier to understand your question and identify the order or product involved.

01
Include Your Order Number

If your question concerns an existing purchase, include the order number where available.

02
Use the Checkout Email

For order-related questions, using or including the email associated with the purchase may help identify the order.

03
Identify the Product

For a product or fitment question, include the product name and relevant vehicle or use information.

04
Describe the Issue Clearly

If an item arrived damaged, incorrect or with another issue, explain what you received and what happened.

Important Return Notice
Please contact customer support before sending a return. The business address shown on this page identifies the business and should not automatically be treated as a return destination. Return instructions and the appropriate destination, where applicable, should be confirmed through customer support first.

Company & Contact Details

Business identification and customer support information associated with farlavo.com.

Brand Name
farlavo.com
Legal Company Name
Shanghai Yangjiuchi Network Technology Co., Ltd.
Owner
Ye Changhai
Business Address
Unit J, Room 101, Building 6, No. 2222 Huancheng Road, Juyuan New Area, Jiading District, Shanghai
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM – 10:00 PM
farlavo™ Customer Support

Questions About Your Vehicle, Product or Order?

Send us the relevant details and use the customer support channels above whenever you need assistance with farlavo™.